Map A Path: Infographic Creator for Service Procedures

MAP (Map A Path) is a collaborative infographic-creating application that visualizes service procedures into infographics, aiming to improve the accessibility of essential services and promote equity for immigrants who are experiencing language barriers in Canada. This application assists and accelerates a collaborative workflow in which the audience of the infographics (newcomers), service experts (settlement experts or service providers), and graphic designers work collaboratively to create infographics that represent the service procedures.

The exhibition presents a functional low-fidelity prototype of the application, demonstrating the core functions for each role in this workflow. The viewers are invited to interact with the prototype and experience different roles’ responsibilities in the workflow during the demonstration.
MAP centres collaboration between technology and humans, among experts in different fields, and between experts and the end-users of the final outputs. Through designing this workflow and application, this ongoing research examines technology’s role in accessibility and equity, as well as designers’ responsibilities in building inclusive futures.

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Jaycee (JC) is a UI/UX designer with an interdisciplinary background in social science, design, and technology. She designs and develops research-driven projects that engage the topics of communication, connection, and relationships.
Guided by commitments to social justice, Jaycee integrates her reflections on designers’ roles and responsibilities in shaping futures into her practice.
In addition to being a current candidate for the Master of Design in Digital Futures, Jaycee holds a Bachelor of Law and a Master of Fine Arts.